5 Greenwood Street
Hartford, CT 06106
860-236-2901
  • Silver
    Quality
    Award

  • Three Star Facility per CMS

  • Four Star Facility for Quality Measures

  • Hartford HealthCare Preferred Provider

Bienvenido a Parkville Care Center

Jennifer Johnson

Jennifer Johnson

Administrator

Dear Residents and Families:

We at Parkville Care Center are proud to be recognized as a CMS Five-Star rated skilled nursing facility and a recipient of the 2026 AHCA/NCAL Silver – Achievement in Quality Award, reflecting our ongoing commitment to exceptional care and continuous quality improvement.

En Parkville Care Center nos enorgullece ser reconocidos como un centro de enfermería especializada con la calificación máxima de cinco estrellas otorgada por los Centros de Servicios de Medicare y Medicaid (CMS), además de haber recibido el Premio Plata al Logro en Calidad 2026 de la Asociación Americana de Atención Médica y el Centro Nacional para la Vida Asistida (AHCA/NCAL). Estos reconocimientos reflejan nuestro compromiso continuo con una atención de excelencia y el mejoramiento constante de la calidad.

Our commitment is to provide an inviting, homelike environment where every resident is treated with dignity, compassion, and respect. We take pride in delivering culturally appropriate care that reflects the traditions, languages, and values of the diverse community we serve. From recreation and dining to clinical services and family engagement, we strive to create an experience that feels welcoming, familiar, and supportive.  Continue Reading

Read the brochure here…                          Folleto en español aquí…                       



iCare Health Network Blog

All the latest news, discussion, and updates from the iCare Health Network team!

  • Residents and staff across the iCare Health Network celebrated Halloween with costumes, music, decorations and a variety of seasonal activities. Care centers marked the occasion with Halloween parties, festive treats, games and plenty of creative costumes. Residents and staff joined in the fun, with karaoke and singing among the highlights of this year’s celebrations. Halloween is always a popular time of year at iCare’s skilled nursing care centers, giving residents and staff an opp…
  • When the leaves start changing and the air turns crisp here in Connecticut, families naturally begin thinking about how the colder months might affect their loved ones. For folks living in skilled nursing centers, fall and winter can bring extra challenges—things like slippery floors, drier indoor air, seasonal bugs, and breathing difficulties that seem to flare up when the temperature drops. At iCare Health Network, we pay close attention to these seasonal shifts because we know how important…
  • Three iCare Health Network skilled nursing care centers were recognized for their commitment to quality care at the 2026 American Health Care Association and National Center for Assisted Living (AHCA/NCAL) Delivering Solutions Conference. Parkville Care Center in Hartford received the Silver Achievement in Quality Award, becoming one of only two skilled nursing facilities in Connecticut to earn the distinction in 2026. The award recognizes organizations that have demonstrated measurable progress…
  • The outcome is particularly significant given the reckless and unsubstantiated public accusations made against Fresh River Healthcare and its staff. Allegations of widespread care problems and unresolved regulatory concerns were presented publicly without advance communication to facility leadership or an opportunity for the organization to investigate and respond. iCare Health Network strongly disputes the characterization of Fresh River Healthcare presented at the press conference and believes…
  • MissionCare at Bennington residents and staff recently took the stage for the center’s first-ever MissionCare’s Got Talent Show, bringing together an afternoon of music, creativity, humor and some unexpected talents. Residents shared a wide range of skills with the audience, including singing, poetry and flower arranging. One participant put a different kind of talent on display with an impressive Jenga-stacking performance. Several MissionCare staff members also joined the lineup and shared…
  • The sights, tastes and traditions of The Big E came to iCare Health Network this September as residents and staff across the network celebrated “The Big E at the Little i,” a two-week series of recreation programs inspired by New England’s biggest fair. The tradition began years ago at Touchpoints at Manchester, where Recreation Director Melissa Ploszaj and her team developed their own version of The Big E for residents. The program takes residents on a tour of New England, using food, act…
“(Five Star Review): You won’t regret Parkville Care Center. Everyone is kind, nice, and helpful. Place is clean and maintained with good service. Experienced staff. Thank you Parkville for taking good care of my uncle and family.”
~ M Feliciano via Google Reviews (July 2026)
“(Four Star Google Review): I am very happy that my mom is in this place. I have seen her improvement and the nurses are very kind to her. First, I thank God for each of the nurses that He has put in charge of my mom and the people who give her recreation. I know that my mom loves them very much. I have seen my mom's progress and I am very grateful. The receptionists are also very kind.”
~ Ivelisse Cruz via Google Reviews (April 2025)
“Staff is very compassionate, they're very good with the patient.”
~ Resident SD (June 2023)
“From Five Star Google Review – My cousin, son and myself went to visit my father for the first time on Sunday at Parkville Care Center. The staff from front desk personnel, to nursing, were attentive and respectful. The place was surprisingly well maintained and my father didn’t complain once about staff care. My father can be a handful with his mouth, so the fact that he had nothing negative to say about the facility says a lot. I understand it was only one visit, actually on my way there now, first impression was a good one, Keep up the good care, not an easy task.”
~ Felix Betancourt (June 2022)
“(Five Star Yelp Review): My brother recently transferred to the Parkville facility in Hartford CT. Although he has been there for a short period of time, the quality of care has been nothing short of remarkable. My brother has a severe Traumatic Brain Injury and has significant physical and cognitive challenges. Since the transfer from another facility (I was not happy with), my brother has made some great strides. For the first time since his incident (summer of 2021), I heard him uttering sounds and trying to speak with us. This brought tears to my eyes. It was the most alert I have seen him. I am hopeful that he will gain more of his cognition and physical abilities back. The staff at Parkville are warm, welcoming, and genuinely care about the residents and family members. I am very grateful to the amazing team.”
~ Ana S. (via Yelp Reviews) February 2022
“Rated 9/10 in satisfaction survey. "Pretty good overall"”
~ Resident JR (January 2022)
“Rated 10/10 on customer satisfaction survey. "Very Good"”
~ Resident JPA (January 2022)
“I feel good here. They take care of me well.”
~ Resident VMF (January 2022)
“For me its a really good place.”
~ Resident RH (January 2022)
“Its a good place. I like it here.”
~ Resident RH (January 2022)
“Very happy with everyone and grateful.”
~ Resident MG (January 2022)
“Compassionate. Best decision I ever made being here. Staff are always friendly…anything I want or need they provide it. This place has given me the opportunity to write poetry.”
~ Resident SD (January 2022)
“Overall very good experience.”
~ Resident AC (January 2022)
“My name is Ninoshka Carmona, I had a car accident and broke my pelvis. I was three months without being able to walk and with the help of the CNAs Sunny, Tonya, and Natalie, as well as my nurse Olga, as well as Chris, Mansi, and Robin in the therapy department I was able to walk again, get stronger, and get back to my family.”
~ Ninoshka Carmona (June 2019)